EXECUTIVE SUMMARY

iPay Holding is the digital innovation arm of the Inteltec Group. We accelerate the growth of best of breed solutions targeted towards the ICT, Mobile Money, E-commerce, Retail and Public Sectors in the region. There is also a division of iPay dedicated towards seeding and incubating in-house projects and majority-owned startup investments. We are a young and dynamic organization leading the development of Smart VAS, Mobile Money, Retail and Hospitality and Digital Innovation projects across the MENA region. As a business accelerator for both new business startups and distribution partnerships with international telecom service providers we drive the incubation, launch and operational execution of ventures across GCC and Africa.

RESPONSIBILITIES:

The Product Manager at iPay will undertake the following responsibilities.

• Creates and manages the new product development pipeline portfolio, to ensure successive annual roll-outs of value-added profitable products.
• Collaborates cross-functionally to drive the Customer to Concept process to bring new products to market.
• Identifies marketing opportunities by analyzing and defining the total market, market share, competitor market share, and available market share by product market.
• Focusing more on the development and conception of new products, as well as the high-level monitoring and management of products already in development.
• Provides leadership and support for the design, development, refinement, and implementation of products by initiating research to identify consumer needs; develop new products to meet consumer needs; research consumer acceptance of products; work with manufacturing to identify packaging improvements, identify co-pack opportunities; develop introductory market programs to introduce new products; and lead status meetings to drive programs or new product initiatives to market.
• Periodically presents project updates to the leadership team.
• Handle all aspects of taking successful new product concepts through commercialization. Where appropriate, develop an introduction team with members from key functional areas to insure a coordinated and successful introduction.
• Champion the identification, development, and analysis of the project justification for capital projects related to cost savings, product improvements and new production capabilities tied to new product introductions.

REQUIRED SKILLS:

• Minimum of 5 years of business experience in the field of marketing, product management or sales.
• Experience in Project management, leading cross function teams, and using a product development process preferred.
• Must be willing to continue to advance education in project management.
• Demonstrated ability to solve technical problems and partner with Planners, appropriate Buyers, and others to effect solutions.
• Bachelor’s degree in business, industrial engineering, or a field tied to the product’s sector (tech, finance, etc.) required, master’s in engineering or MBA a plus.

PERSONAL SKILLS:

• Ability to adapt to changing priorities, workload, and tasks.
• Politically astute and capable of influencing senior management.
• Strong people leadership skills, exemplary customer service experience, & great at identifying operational improvements
• Effective problem-solving skills, takes ownership and demonstrates resourcefulness in challenging situations.
• Outstanding communication (written and verbal) and interpersonal abilities.